Real-time translation solution for customer support
Deliver personalized customer support with real-time chat translation. Localize the knowledge base to reduce the number of tickets and resolve the remaining issues faster with live ticket translation.
Trusted by customer support teams worldwide
Live translation for
customer support
Live chat translation
Deliver localized customer support in real time. Become more accessible to your customers without hiring extra agents.
Live ticket translation
Connect Zendesk, Intercom, Front, and other popular customer support platforms. Reduce effort per ticket and solve customer issues as soon as they reach out.
Contacts
Knowledge base translation
Empower your customers with a localized knowledge base. Help them find answers faster and minimize the number of agent contacts.
76%
82%
1 min 56 sec
Peak customer satisfaction
Exceed your customers’ expectations and your KPI targets: first response time, average resolution time, and customer satisfaction score.
Reduced agent workload
Lower the number of agent contacts with knowledge base translation. Integrate third-party apps to solve unique business needs and reduce agent workload further.
Connect your customer support platform
Integrate Centus with your support platform and third-party tools you already use.
Explore all integrationsCentus' localisation software has accelerated our time to market, increased sales, and reduced translation costs, while ensuring that our content is accurate and culturally relevant.
Faysal Al Malki, CEO Almalki Group
